Frequently Asked Questions

Get answers to common questions about Relaxer - Touch-Up.

Most clients book touch-ups every 6–10 weeks depending on growth rate and texture. Your stylist will recommend timing based on new growth amount, hair health, and styling goals to avoid over-processing and maintain consistent straightness.

Often yes, but we assess color type, porosity, and timing. Color-treated hair can be relaxed with care; sometimes a strand test or milder formula is required to prevent breakage or color fading. Discuss your history with your stylist.

Appointments usually take 45–90 minutes depending on root length, hair density, and processing time. Consultation and strand tests add time. Your stylist will provide an accurate estimate during booking based on your hair's specific needs.

When performed correctly with appropriate formulas and timing, touch-ups minimize damage by treating only new growth. Over-processing can occur if intervals are too short or hair is weakened, so professional screening and proper aftercare are essential to preserve integrity.

Do not wash the hair the same day; natural oils protect the scalp during chemical processing. Your stylist will clarify guidelines, but generally arrive with dry, unwashed hair or follow specific pre-appointment instructions for safety and effectiveness.

Use sulfate-free shampoos, deep conditioners, and heat protectants. Avoid tight styles and excessive heat for two weeks, schedule regular trims and protein/moisture treatments. Follow stylist recommendations to maintain straightness and prevent breakage between salon visits.