Frequently Asked Questions

Get answers to common questions about Color, Full Highlight and Haircut.

Appointments typically take between 2.5 and 4 hours, depending on hair length, base color, desired highlight detail, and whether permanent or semi-permanent color is chosen. Your stylist will confirm an accurate time estimate during your in-salon consultation.

We recommend a patch test for new clients or anyone with sensitive skin or previous reactions to hair color. Patch tests are quick and help ensure safety; schedule one 48–72 hours before your appointment when advised by your stylist.

Arrive with clean, dry hair free of heavy product buildup and oils. Bring reference photos of desired color and cut, avoid clarifying shampoos within 48 hours, and inform your stylist about any recent chemical treatments or at-home color.

When performed by experienced stylists using quality products and bond-building treatments, full highlights can be gentle. We assess hair health in consultation and recommend strengthening treatments, spacing services, or adjusted processing to minimize damage.

Touch-up timing varies by growth, contrast, and chosen shade. Typically, root touch-ups are recommended every 4–6 weeks, while full highlight refreshes can be scheduled every 8–12 weeks. Your stylist will design a maintenance plan that suits your look.

Yes, but it requires careful planning. We consult on extension type, attachment points, and prior chemical treatments to avoid compromise. Sometimes color is done before extension installation; we may recommend specialized techniques or trimming to protect both natural hair and extensions.