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Trusted products and personalised prostheses delivered with professional care and discreet support.
Curated salon-grade shampoos, conditioners, and styling products chosen for quality and optimal results for all hair types.
Compassionate fittings and custom prostheses crafted to restore confidence, comfort, and a natural appearance for medical hair loss.
Transparent billing and safe payment options ensure a smooth checkout so you can leave satisfied and stress-free.
Personalised aftercare instructions and product recommendations help you maintain extensions, prostheses, and healthy hair at home.
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Read testimonials from our satisfied customers
I’ve been seeing Marlene for my hair 7 years and she’s absolutely fantastic. Her pricing i...more
I've been seeing Marlene for my haircut for 5 years. Always a great experience and hairc...more
She always does a fabulous job.
Such a perfectionist! My hair looks amazing.
Great service and clean environment 👌
I love getting my extensions done with Marlene. Although it has been a year, this is my go...more
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Answers to common questions about product purchases and cranial prostheses services.
We offer salon-grade shampoos, conditioners, styling tools, extension care items, and specialized products for prostheses maintenance. Our team recommends products based on your hair type or prosthesis material, and we can demonstrate proper use during your appointment to ensure best results.
Initial consultation assesses your needs, scalp condition, and desired look. We take precise measurements and match color and texture, then create or fit the prosthesis. Follow-up appointments ensure comfort and adjustments, with ongoing support and care instructions provided.
Returns and exchanges follow our salon policy. Unopened products may be returned within 14 days with receipt. Opened items are subject to health and safety restrictions. Cranial prostheses are custom and typically non-returnable, but we address fit issues through adjustments.
We provide documentation and receipts to assist with insurance claims; coverage varies by provider and policy. Our staff can help with required forms and supplier codes, but we recommend contacting your insurer beforehand to confirm eligibility and understand any necessary pre-authorizations.
We accept card payments, contactless methods, and cash for final transactions. Payments are processed securely at checkout and receipts provided. For custom cranial prostheses, deposits may be required with final payment upon completion; instalment options can be discussed case-by-case.
Yes. Our stylists evaluate your extension type, attachment method, and hair condition to recommend compatible shampoos, bond-safe cleaners, and treatment products. We can provide sample sizes or in-salon demonstrations so you know how to care for extensions and prolong their lifespan.